To deal more efficiently with queries HMRC announced yesterday a dedicated Civil Disorder helpline 0845 366 1207 to provide comprehensive advice and deal sympathetically with problems currently faced by businesses and individuals adversely affected by recent civil disorder.
In particular, HMRC will:
- agree payment schedules with those who are unable to pay their tax bills due to short-term financial difficulties;
- discuss practical solutions where businesses and individuals cannot meet their other obligations to HMRC – for instance, their records have been lost or destroyed in the disturbances; and
- review in the circumstances, and whenever possible, any penalties imposed and withhold additional surcharges that would normally be triggered by missed deadlines.
When calling the helpline it would be useful to have your relevant taxpayer reference number to hand e.g. Unique Taxpayer Reference or National Insurance Number for self assessment taxpayers, or VAT number for VAT-registered businesses.